I am a full member of the Association of Reflexologists (AoR). Being a full member of the AoR demonstrates that I have completed a quality, nationally recognised Diploma in Reflexology and have support from the AoR. As an AoR member:
• I am bound by the AoR Code of Practice and Ethics.
• I follow the AoR Good Practice Policy and hygiene guidance to ensure client safety.
• I will always be adequately insured for medical malpractice /professional indemnity requirements. The industry standard is in excess of £5 million cover.
• I comply with the AoR Continuing Professional Development requirements which ensures the practice is kept up to date.
• I am compliant with GDPR data protection, please see the separate Privacy policy. Your information will remain confidential at all times.
• As a professional and highly qualified reflexologist with AOR status, I will provide you with the appropriate bespoke treatment and support.
1. Appointments
• When making an appointment you agree to the Terms and Conditions.
• When making the appointment you agree to a consultation with me prior to the treatment and you will disclose any relevant medical or lifestyle information.
2. Fees
• The fees are as follows, they are payable in full at the time of treatment.
• List of charges: £55 for 1 hour clinical reflexology to include an initial consultation.
• A 50% deposit will be taken at the time of booking to secure your appointment.
• I reserve the right to choose to use discretion regarding the application of any discounts.
• Payment can be made via - Cash or Card.
3. Cancellation Policy
• I have a 24 hour cancellation policy. Therefore, if you are unable to make a previously arranged appointment, I request that you provide me with at least 24 hours notice. This will allow me the option to re book the time slot with someone on the waiting list.
• Less than 24 hours notice may result in a fair-use fee of 50% of the usual treatment cost. This fee will be required to be settled prior to any future bookings.
• If you have a cough, a fever or loss of taste and smell or have been in touch with anyone with these symptoms please contact me as we may need to postpone your appointment.
• If you present with any condition or symptom which could be a contraindication, I reserve the right to postpone our treatment until medical advice is sought.
• In return I will apply these high standards to myself. Should I feel unwell, unable to treat or it is inadvisable for me to treat, I will explain the situation to you as soon as possible before your treatment.
4. Treatment packages
• I offer the option to book a package of treatments. These are provided at a reduced price as they are paid for in advance.
• These treatments can be booked during normal working hours with no restrictions.
• Where an appointment is booked and missed, the cancellation policy will apply.
• These treatments are paid in advance and are fully flexible with 24 hours notice.
• These treatments are non refundable.
• These treatments have to be used within one year.
5. Vouchers
• I supply the option to buy vouchers for treatments. These may be given as gifts.
• These treatments can be booked during normal working hours with no restrictions.
• Where an appointment is booked and missed, the cancellation policy will apply. • These treatments are paid in advance and are fully flexible with 24 hours notice.
• These vouchers are non refundable.
• These vouchers are required to be used within one year.
6. Use of background music
• I only play Royalty free music within the business and therefore I am not required to have The Music License. Unless you are in your own home, I am unable to play your preferred music selection due to UK .
7. Special Treatment License
• I have confirmed with the local council that I do not require a special license.
If you would like a copy of my GDPR policy just ask.